Loyalty Program

Gift Certificates – Cancellation policy

Gift certificates are non-refundable.

Spa and lodging – Cancellation policy

To confirm a reservation we require a 30% deposit; 50% of this deposit may be reimbursed if cancellation is 7 days prior to reservation date. No reimbursement if cancelled less than 7 days prior to reservation date. Full amount of the reservation due on the arrival date.
Taxes not included. Prices subject to change without notice.

Spa à la carte – Cancellation policy

To confirm a reservation we require a 50% deposit 50% of this deposit may be reimbursed if cancellation is 48 hours days prior to appointement. No reimbursement if cancelled less than 48 hours prior to appointment. Full amount of the reservation due on the arrival date.
Taxes not included. Prices subject to change without notice.

Activity packages – Cancellation policy

To confirm a reservation we require a 50% deposit 50% of this deposit may be reimbursed if cancellation is 7 days prior to reservation date. No reimbursement if cancelled less than 7 days prior to reservation date. Full amount of the reservation due on the arrival date.
Taxes not included. Prices subject to change without notice.