Useful information

BOOKING AND RESERVATION POLICY ACCOMMODATIONS Inn, Merri Monti room with 1 king bed, Merri Monti room with 2 queen beds and Riverside Retreat (with or without a spa package)
When you make your reservation
  • A $200 deposit is required for online bookings using a credit card.
  • If you cancel your reservation more than 7 days before your scheduled arrival date, your deposit will be fully reimbursed, minus a $25 administration fee.
  • No fee will be charged if the reservation is cancelled more than 7 days before your scheduled arrival date. Otherwise, re-booking fees may apply.
  • If you cancel your reservation less than 7 days before your scheduled arrival date, your deposit will not be reimbursed.
  • If the cancellation or change is made on the day of arrival, the total amount of the first night will be charged.
  • No-shows will be treated as late cancellations. The total amount of the first night will be charged.
On the day of your arrival
  • Upon check-in, you must provide a credit card and photo ID. The photo ID is mandatory to rent a room or any other type of accommodation.
  • The total amount of your stay must be paid at check-in.
Prices
  • Taxes are not included in the prices listed on our website.
  • Prices are subject to change without prior notice.
Gift certificates
  • Gift certificates are non-refundable.
ACCOMMODATIONS Cozy Cottage and Merri Monti Lodge
When you make your reservation
  • A $200 deposit is required for online bookings using a credit card. We will call you to collect a deposit amounting to 50% of the reservation value.
  • There is a minimum stay of two nights for the Cozy Cottage and Merri Monti Lodge.
  • If you cancel your reservation more than 21 days before your scheduled arrival date, your deposit will be fully reimbursed, minus a $25 administration fee.
  • No fee will be charged if the reservation is cancelled more than 21 days before your scheduled arrival date. Otherwise, re-booking fees may apply.
  • If you cancel your reservation less than 21 days before your scheduled arrival date, your deposit will not be reimbursed.
  • If the cancellation or change is made on the day of arrival, the total amount of the first night will be charged.
  • No-shows will be treated as late cancellations. The total amount of the first night will be charged.
  • Auberge et Spa nordique Beaux Rêves is not responsible for the cancellation or modification of any reservations due to weather or unforeseen circumstances.
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On the day of arrival
  • Upon check-in, you must provide a credit card and photo ID. The photo ID is mandatory to rent a room, suite, cottage or retreat.
  • An amount representing the total amount of your reservation plus a $250 security deposit will be blocked on your credit card. These blocked funds will be released 72 hours following checkout.
  • Please note that we do not accept multiple transactions for accommodation payments.

NORDIC SPA (without accommodations)

When you make your reservation
  • The full payment is required to confirm a reservation.
  • If you cancel your reservation more than 48 hours before your scheduled arrival date, your deposit will be fully reimbursed, minus a $25 administration fee.
  • No fee will be charged if the reservation is cancelled more than 48 hours before your scheduled arrival date. Otherwise, re-booking fees may apply.
  • There will be no refund if the cancellation occurs within 48 hours of your reservation.
Prices
  • Taxes are not included in the prices listed on our website.
  • Prices are subject to change without prior notice.
Gift certificates
  • Gift certificates are non-refundable.

MASSAGE THERAPY

When you make your reservation
  • The full payment is required to confirm a reservation.

  • If you cancel your reservation more than 48 hours before your appointment, your deposit will be fully reimbursed, minus a $25 administration fee.

  • No fee will be charged if the reservation is cancelled more than 48 hours before your appointment. Otherwise, re-booking fees may apply.

  • There will be no refund if the cancellation occurs within 48 hours of your appointment.

Preparing your visit to our Nordic spa

What to bring

Be sure to bring a bathing suit and sandals (mandatory). Also, we strongly recommend bringing a reusable water bottle and a lock. You can bring your own bathrobe or rent one on site. Women and men’s changing rooms are available for your convenience for your personal belongings.

It’s also a good idea to bring sunglasses, a hat (or tuque in the winter) and a book.

Arrival and departure times

Guests are invited to arrive 15 minutes before their reservation.

Guests must respect their reservation’s scheduled end time. Our schedules are the key for ensuring enjoyable experiences for all our guests. Rain or shine, our operating hours are from 9 a.m. to 9 p.m. Every day is a great day to visit us 🙂

Important information about our Nordic spa

Hygiene
Guests must take a shower before using our facilities.

Respect
In an effort to provide our guests a relaxing environment and ensure a pleasant experience, we may limit access to baths.

Indoor and outdoor relaxation chairs are for all guests. Your personal belongings should not be left on the chairs when you move around the grounds.

Safety
During the cold winter months and depending on the number of guests in our Nordic spa, some stations may not be accessible for safety reasons. We appreciate your understanding.

While our goal is that you take full advantage of our beautiful natural setting, we ask that you exercise caution when exploring our grounds. Nature can be unpredictable, and we are not responsible for accidents.

Important information about massage therapy

Please arrive at the area specified by our receptionist at least 15 minutes before your massage to complete a health form. Your massage therapist will meet you there.

To respect the reservation schedule for all our guests, your treatment may be shortened if you arrive late to your appointment.

Please note that only the person who receives the massage can request a massage therapy receipt.

Smoking

Smoking is forbidden in our rooms, suites, private patios/terraces and Nordic spa. Smoking is only allowed in our designated smoking areas. Non-compliance will result in a $250 fine for cleaning.

Noise

True to Scandinavian tradition, our Nordic spa is a meeting place where guests are allowed to have respectful conversations.

While free Wi-Fi is available, we ask that guests turn off their ringers. Also, any phone conversations should be brief and quiet as to not bother other guests.

Preparing an overnight stay

Arrival and departure times

Check-in: 4 p.m.
Checkout: noon

Our official check-in time is 4 p.m., however, we will gladly hand you the keys to your room earlier if possible!

Breakfast for overnight guests

Most reservations include a lunch-box breakfast delivered to your room or suite no later than 8:30 a.m.

Alcohol

The consumption of alcohol purchased off-site is only allowed in your room, suite, private patio/terrace or on the grounds of the cottage or retreat. Glass containers and personal alcohol are strictly forbidden in our Nordic spa and throughout the inn’s common areas.

Smoking

Smoking is forbidden in our rooms, suites, private patios/terraces and Nordic spa. Smoking is only allowed in our designated smoking areas. Non-compliance will result in a $250 fine for cleaning.

Noise

True to Scandinavian tradition, our Nordic spa is a meeting place where guests are allowed to have respectful conversations.

While free Wi-Fi is available, we ask that guests turn off their ringers. Also, any phone conversations should be brief and quiet as to not bother other guests.